Shipping policy
All products are subject to availability. After placing an order, you will receive a confirmation email with your order details. Orders are typically processed and shipped within 7-14 working days, with delivery expected within 3-7 business days from the date of dispatch. International shipping timelines may vary based on the destination.
Orders are shipped from our New Delhi studio using reliable delivery partners for both domestic and international shipping.
Shipping Within India
- We offer free shipping on all orders within India.
- After dispatch, orders usually arrive within 3-7 business days.
International Shipping
- We offer international shipping to most major regions, including the USA, Europe, the Middle East, Japan, and Hong Kong.
- Shipping charges are calculated based on weight and destination zone; additional shipping fees will apply for international orders.
- Please note that we are not responsible for any customs duties, taxes, or delays at the destination country’s border. These charges, if applicable, must be borne by the customer.
Changes & Cancellations
- Once an order is placed, we are unable to modify or cancel it.
- If you wish to exchange an item after receiving your order, please refer to our [Return & Exchange Policy].
Product Availability & Descriptions
- Product details, including specifications, content, and pricing, may be subject to change without notice.
- While we make every effort to display product attributes, such as colour and texture, as accurately as possible, actual colours may vary depending on your screen settings.
- The availability of a product on our website at a particular time does not guarantee its availability in the future.
For any shipping-related inquiries, please do not hesitate to email us at studioonepointo@gmail.com or WhatsApp us at +91 7303998928.